Frequently Asked Questions
Everything you need to know about our premium eyewear and accessories.
How do I determine the right frame size for my face?
Each product page includes a detailed size guide. We recommend measuring the width of your current glasses or using our virtual try-on tool to find the perfect fit for your face shape.
What is your return policy for fashion eyewear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the security tags are intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How should I care for my Wiley X lenses?
To maintain clarity, always use the provided microfiber cleaning cloth. Avoid using paper towels or household detergents, which can damage the specialized lens coatings.
Are your sunglasses polarized?
Many of our styles feature advanced polarization technology to reduce glare and provide 100% UV protection. Check individual product descriptions for specific lens features.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through our partner providers.